As the owner/operator I stand by every single product we make, I have put my name on it! If our products fail to live up to your standards you may return the product for a replacement or refund with in 30 days of the purchase. I want my products to work for you, and I am confident they will, which is why I offer 100% satisfaction guarantee! No questions asked.
Customer Satisfaction is my number #1 priority! - Noey
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at noey@noefresh.com. Please note that returns will need to be sent to the following address: P.O. Box 48 Entiat, WA 98822
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at noey@noefresh.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at noey@noefresh.com.
All sales of the Noé MAX 30,000 mg CBD Stick are final.
Due to the nature of this product, no refunds or exchanges are available.
